Since launching in 2021, PM Financial have won numerous awards including Best Mortgage Advisors in Wales and Best Mortgage Advisor (James Richards) for 2021 and 2022 at the ESTAS Group Awards. We are also proud to have achieved a 99.79% ESTAS customer service score from verified customer reviews.
PM Financial has been recognised for delivering outstanding customer service to its clients, winning the Gold award The ESTAS for customer service in Wales, two years in a row.
The ESTAS sponsored by Coadjute honours the best, agents, conveyancers and mortgage advisors in the UK. The awards are powered by the ESTAS online customer review platform, which enables property professionals to demonstrate the customer service standards they deliver for their clients. ESTAS reviews can only be completed at the end of the property transaction and a strict verification process ensures reviews are genuine. This year’s shortlist has been calculated following the evaluation of 660,000 customer review ratings.
The People Awards category, which is sponsored again this year by PayProp, is a special category which puts the spotlight on individual staff who have consistently gone the extra mile to help clients. Just fifty individuals have made the shortlist.
James’ (Advisor and Director) vast product knowledge, industry experience and great customer service have proven invaluable to the company, and his countless 5-star reviews are a testament to his hard work over the years. Not only that, but James has also won The ESTAS Group Ltd Award for Best Mortgage Advisor in Wales for 2021 & 2022.
Our team of award-winning mortgage specialists are here to help you find the perfect mortgage to suit your needs, whether you’re a first-time buyer or looking to remortgage. We can also assist with even the most complex situations, such as:
We work with a wide range of lenders, many of which are not on the high-street that we have built up strong relationships with to ensure that we can find the best deals for you. Our brokers have years of experience in the industry, and are dedicated to helping you find the right mortgage product at the best rate. We understand that everyone’s circumstances are different, which is why we offer a personalised service tailored to your specific needs. We’ll take the time to understand your financial situation and goals, so that we can recommend the best mortgage options for you.
We’re fully regulated by the Financial Conduct Authority, and are committed to providing a transparent and honest service, which can be further demonstrated by our 99% completion rate and 99.7% ESTAS customer service reviews.
While our team of mortgage experts are based in Neath, South Wales, we are able to help our clients across the UK and even those overseas looking to mortgage property in the UK.
If you’d like to find out more of have any questions, get in touch for your FREE mortgage review and our team will be happy to help.